Shipping Locations
We offer worldwide delivery for all our furniture products. Regardless of your location, you can place an order with us, and we will ensure that your items are delivered directly to your address. Please note that shipping times may vary based on the destination and the availability of the products ordered.
Delivery Process
Delivery is handled by trusted couriers who specialize in transporting furniture. Once your order is processed, we will coordinate with our courier partners to arrange for delivery to your specified address. You will receive a notification via email once your order is out for delivery, allowing you to prepare for the arrival of your items.
Handover of Goods
Upon delivery, the handover of goods may occur in person. It is important that you or an authorized representative is available to receive the items. The courier will ensure that the items are delivered safely and securely to your location. Please inspect the items upon arrival to confirm that they are in good condition.
Shipping Times
Shipping times can vary based on your location and the specific items ordered. Generally, you can expect your order to be delivered within a reasonable timeframe. For international orders, please allow additional time for customs clearance and other potential delays. We recommend checking your email for updates regarding your shipment status.
Communication
All communication regarding shipping and delivery will be conducted via email only. If you have any questions or concerns about your order, please reach out to us at [email protected]. We aim to respond to all inquiries promptly and provide the necessary assistance regarding your shipping needs.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the status of your shipment in real-time. You may use this information to stay updated on the estimated delivery date and any changes that may occur during transit.
Returns and Exchanges
In the event that you need to return or exchange an item, please refer to our return policy for detailed instructions. It is essential to follow the outlined procedures to ensure a smooth return process. If you have questions about returns or exchanges, feel free to contact us at [email protected] for assistance.